About our IT and Sales Management students

The Licence Professionnelle MIC (Management Informatique et Commercial des relations client et fournisseur) is a 3-year undergraduate degree specialising in IT and sales management of  the customer and supplier relationship.

Students in the corridorIts objective is to make sales representatives able to master the ITC (Information and Communication Technologies) and to ensure the interface between their company needs and new technologies, for example in the making of specifications, in the choice of solutions, in the implementation and use of IT tools in the customer and supplier relationships.

It is the equivalent in content and level to a Professional Grade. Students are required to attend a wide range of courses in specialised technological fields. The bias is on practical work.

The IUT has established partnership with local companies, who took part in the creation of this LP and provide pedagogical collaboration with professionals.

  • International purchaser manager
  • Customer service manager
  • Sales manager
  • Customer relationship manager
  • Call centre assistant manager
  • In charge of call centres customers
  • In charge of logistics
  • Project system manager
  • Export project system manager
  • Project purchase manager

Here are some possible projects:

  • Design and follow up projects: analyse the existing, help customers express their needs, offer improvement and evolution, supervise work given to a service provider
  • Manage websites and/or intranet: manage the information, the users, web management tools (CMS, forums, groupware, online sales tools..)
  • Help  users
  • Design tools to measure, analyse and report on sales activity
  • Negotiate sales in a multicultural context, in English

Our degree offers students to be dual-skilled in IT (computing) and marketing and sales.
The degree is divided between:

  • courses (lectures, tutorials and practicals)(420 hours),
  • a supervised project (130 hours)
  • a work placement (14 weeks)

 IT

  • Implementation of an Information system (typology, specification, databases)
  • Use of ICT (Information and Communication Technologies)
  • Project management (objectives, priorities, costs, planning, resources allocation, use of software)
  • ICT law ( rules and regulations or law connected to computerized data process, contracts, consumers, internet and e-commerce)

Sales and marketing

  • Customer relationship management
  • Supplier relationship management
  • Sales negotiation
  • Sales negotiation in English
  • Business English
  • Team management
  • Communication techniques

Project and work placement

Supervised project  (130 hours)  : to carry out  a first mission in the professional world and get to know their future job in a more concrete way.
Work placement (14 weeks) in a company.

Objectives:

  • To get to know the professional realities
  • To apply the knowledge and skills learnt
  • To develop new skills
  • To test the student’s ability to adapt to his future working environment

There is no obligation on your part, even though it would be greatly appreciated… Alternatively, you could also decide to pay him/her on merit, at the end of the placement, or provide some help towards accommodation and food.
Our students are allowed to apply for grants through our university which could help cover their living costs. In order to apply for those grants, they will need a copy of the Training Agreement, which is why we usually insist on your sending us this agreement as early as possible.

Once you have agreed to taking a student on a placement, perhaps following a telephone interview, you will be sent a Training Agreement by the university. This agreement will contain the following information :

  • the student's name and details as well as the company's name and address
  • the name of our university
  • the name of the degree
  • the name of a supervisor in the company and at the university with a possible topic
  • the dates of the placement/internship
  • the obligation for the student to have his own insurance
  • the obligation for the student of writing a final report

Thank you for your interest. For further information please contact :
Anne-Isabelle Llanta (placement Coordinator)
anne-isabelle.llanta @univ-rennes1.fr
Département Informatique
IUT lannion (Université de Rennes1)
22302 LANNION, France
Tel :00.33.2.96.46.94.18     Fax : 00.33.2.96.46.93.95